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Friday, October 12 • 3:35pm - 4:25pm
Engaging Our Communities Through Usability Testing

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Usability testing can not only help you improve your library website, it can also be an opportunity to engage with and build empathy for your users. Members of the Hennepin County Library website team will highlight how they embrace website usability testing as an ongoing conversation with the public and staff. They will share tips they have learned about making the process meaningful, ongoing, and inclusive. If you would like an introduction to usability testing or would like to expand usability testing at your library, the lens of community engagement will give you a richer understanding of how to make the most of this tool.

avatar for Tony Hirt

Tony Hirt

Librarian, Hennepin County Library
avatar for Amy Luedtke

Amy Luedtke

Acting Coordinating Librarian, Hennepin County Library--Web and Online Services
Amy has been a public librarian with HCL for almost twenty years and has been a children's librarian, a teen librarian, and a branch manager. Amy loves being able to combine her experiences of serving youth and families with the field of web user experience. Amy received her MLS from... Read More →
avatar for Stephanie Rosso

Stephanie Rosso

Principal Web Developer, Hennepin County Library

Friday October 12, 2018 3:35pm - 4:25pm CDT